WorkHubs

What is a WorkHub

A WorkHub is a shared space for a team, committee or working group. It gives everyone involved a single view of who needs to do what, by when, across the meetings, boards and projects the group works with without anyone having to pull that picture together by hand.


What a WorkHub brings together

A WorkHub does not hold the work itself. You link the meetings, boards and projects the group cares about, and the WorkHub gathers what is in them. You can also assign an individual action or decision directly to the WorkHub — for example an approval decision sent to a steering committee.

Once the hub is set up, it gives you:

  • A centralised Actions and Decisions panel. A roll-up of the hub's own items, items assigned to the hub, and the actions and decisions from the meetings and projects linked to it. Filter by status, due date or person to see, for example, every overdue item across the ecosystem, or everything one person owns. Board cards stay on their board rather than appearing as rows here. See How WorkHubs roll up actions and decisions for exactly what is listed and why.

  • Work Insight Metrics. Daily-calculated measures of work assigned, closed and closed late over the last 7 days, 2 weeks or 4 weeks, across the whole hub or for a single linked meeting, board or project. See Work Insight Metrics.

  • Shared documents and links. One place for the terms of reference, templates and reference links the group needs.

  • A chat channel for the hub's members.


Typical uses

WorkHubs suit any group whose work is spread across several places in Fluid. A programme team can link its projects and the programme board meeting so that every action from every workstream sits in one list. A steering committee or governance forum can have decisions assigned to it from the projects it oversees, and record its own actions between meetings. A PMO working group can use a hub as its home for standards work, with the documents section holding the current templates and guidance.


Who can see what

Three rules govern access to a WorkHub:

  1. You must be a member of the WorkHub to open it. Being on a linked meeting, board or project is not enough on its own.

  2. Linking does not grant access. Linking a project or meeting to a hub does not give hub members access to it. In the Actions and Decisions panel, people see only the items they could already open elsewhere, plus anything assigned to the hub itself. Two people looking at the same hub can therefore see different numbers of items; that is by design.

  3. Your role sets what you can do. WorkHubs have four roles: Owner, Facilitator, Member and Viewer. The role does not change what is listed for you; it changes what you can do with an item once it is open. See WorkHub roles and permissioning.



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